Run a clear, accountable shop

A new shop application starts pending. Only an operator can approve or change its status. A pending shop is not publicly listed and cannot be presented as already approved.

Use accurate titles, descriptions, prices, currency, stock, images, materials, dimensions, care instructions, and production days. Customization descriptions are informational; do not imply buyers submit choices through checkout.

Only active products from active shops appear publicly.

For a pending order, quote the shipping fee using the seller order action. A new quote resets any earlier buyer acceptance. Wait for the buyer to accept the current quote before confirming.

Delivery is separate from the product subtotal and must never be represented as included when no fee has been set.

After confirmation, add carrier and tracking information when it exists, then advance the order through shipped and delivered only as those events occur.

Cancellations require a meaningful reason. COD payment records and refunds are operator-managed and should reflect real collection or an externally completed refund.